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Welcome to licensed pharmacies in Poland:

Non-prescription medicines delivery across Europe.

Frequently ordered: potency boosters (sildenafil OTC), quit smoking aids.

Aleksandra  (Anonymous, 93.254.53.) Warszawa 2 years ago

Where to report a suspected quality defect of the preparation?

Good morning. I take a dietary supplement that improves the condition of cartilage and bones. I have already bought 6 packages of the same supplement and in the same stationary pharmacy in my city. I would add that it is popular and quite expensive. Taking out another capsule from the leaf I noticed that this one is darker. I opened it, and inside is a dark brown thick goo instead of white powder. It scared me. What to do in such a situation?

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Joanna Dunajska

Joanna Dunajska Pharmacist

2 years ago

Suspicion of a quality defect in the preparation is best reported at the facility where the product was purchased. The pharmacy then reports this information to the relevant institutions. It is also worth asking the manufacturer of the preparation whether he has not recently changed the composition / appearance of the preparation.

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