Recently I bought 3 packages of Symbicort 320 whose container after opening the outer packaging (paper) was NOT secured with clamping foil. It turns out that the dosage is also strange, instead of 60 doses you can "wring" over 70. I think this is some kind of batch of medicine that hit the market. In the pharmacy I was told that there is a seal on the outer packaging made of paper and that is enough.
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Aleksandra Żywiec-Pelczar Pharmacist
13 months ago
I have received information from the Medical Department of AstraZeneca Pharma Poland Sp. z o.o. that AstraZeneca has decided to remove the foil cover from the packaging of the Symbicort Turbohaler 320/9 inhaler. The safety cover used earlier was to ensure that the inhaler was intact. At present, as the pharmacist explained in the pharmacy, the security is a security label on the outer cardboard packaging, so it is not necessary to use a foil cover. An intact label protecting the packaging guarantees the safety of the product. If the carton has an intact protective film, the absence of a protective film on the inhaler does not constitute a defect in the product and does not affect the safety for the patient. If you are in doubt about the number of doses contained in the packaging of a medicinal product, go to the pharmacy where the drug was purchased and file a complaint. In this situation, the advertised product goes to the wholesaler and then to the manufacturer.
Aleksandra Żywiec-Pelczar Pharmacist
13 months ago
We have asked the manufacturer about the doubts you have described about the packaging of Symbicort Turbohaler. As soon as we receive a response, we will post it in the thread below. If you have additional questions, you can contact the AstraZeneca Quality Complaints Department directly by phone, e-mail or via the contact form: tel. +48 (22) 245 73 00 e-mail: mipqc.poland@astrazeneca.com Electronic form: https://contactazmedical.astrazeneca.com About when it is possible to return the drug to the pharmacy, we write in the text: https://www.gdziepolek.pl/artykuly/kiedy-lek-mozna-zwrocic-do-apteki