Hi I bought the prescribed drug patches Conti system with an expiration date of 31.01.2023 and unfortunately they will peel off the next day after sticking. I cleanse the skin as with the previous year ago but these Jansen companies are Theramex. Probably a flawed party in my opinion. What to do? Can I return or hang in the pharmacy where I bought. ELZBIETA
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Ewa Pilch Pharmacist, Editor
1 year ago
Due to the fact that the peeling off of the patch may result, for example, from incorrect application, it is not possible to return the drug to the pharmacy. You can only ask, at the next prescription, to issue a different series of products. It may also happen that the change of manufacturer has affected m.in the type of glue used, which may affect the durability of the patch. We wrote about when a pharmacist can take a drug to the pharmacy in the article: https://www.gdziepolek.pl/artykuly/kiedy-lek-mozna-zwrocic-do-apteki I would like to mention that the type of glue used is not a quality defect of the product. I encourage you to contact the Representative Office of Theramex at the following e-mail address: informacjamedyczna@theramex.com Last year, similar problems were reported by patients in the opinion: https://www.gdziepolek.pl/opinie-i-pytania/23954/systen-dlaczego-plastry-systen-sequi-produkowane-przez-firme-jansen-cilag-sie-n